Managed Markets & National Accounts
(for subscribers only)
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Entire Managed Markets and National Accounts Handbook
Winter 2011. (Full Handbook) Contains all seven chapters and appendices A-M described below. Note:
This is a large file and may take a moment to download (16 MB). -

Managed Markets Headcounts and Organizations Study
Winter 2011 (Chapter VII). A report on the headcounts and organizational structure of large, medium, and small pharmaceutical firms. Based on surveys with 30 pharmaceutical firms and includes data from 20 years of HIRC research.

After graduating from Carnegie-Mellon University with a BS and an MBA, Ms. Hess spent thirteen years at Merck. While at Merck, she held numerous positions in brand marketing, market research and managed care marketing, culminating in her appointment as VP of Merck’s Institutional Business group. Ms. Hess began working for HIRC in 1995 and has contributed to the Employer & Coalition Service, as well as Managed Markets & National Accounts. Ms. Hess currently leads the primary research in managed markets tactics and strategies for the Managed Markets & National Accounts Service.