Current Content Downloads
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Entire Best Programs & Best People Service Document
Download the full document for Fall 2008, 7 chapters and 10 appendices.
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Program Profiles
Fall 2008. An overview of manufacturer offerings with insights into customer interest and criteria for successful programs.
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Manufacturer Profiles
Fall 2008. Describes the leading pharmaceutical companies' managed care program offerings, including "best program" nominations and trends over time.
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Account Manager Performance
Fall 2008. HMO panelists report on the overall quality of pharmaceutical account managers, specific account manager skills, and opportunities for account manager improvement.
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Program Case Studies
Fall 2008. Case studies for program categories garnering highest levels of interest from managed care organizations. Six of the most current case studies are included in this chapter, including the newest one highlighting managed care trend reports by Novartis and sanofi-aventis.
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Appendix I - Interview Responses by Manufacturer
Fall 2008. Respondent comments sorted by manufacturer.
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Appendix J - Interview Responses by Program
2008. Respondent comments sorted by program.